Payment Policy
Payment Policy - ZURRIES BILLINERY (PVT) LTD
Last Updated: July 27, 2025
This Payment Policy outlines our accepted payment methods, security measures, and billing procedures. By placing an order, you agree to these terms.
1. Accepted Payment Methods
We accept payments via DirectPay, which supports major credit and debit cards including Visa, Mastercard, and American Express.
2. Payment Security & OTP Verification
Your financial security is our top priority. All payments are processed through DirectPay, a PCI-DSS Level 1 certified gateway with mandatory One-Time Password (OTP) verification. This process provides irrefutable proof of cardholder authorization. We do not store your full credit card details on our servers.
3. Billing & Charges
Your payment method will be charged immediately upon successful order completion. We only charge your card once per confirmed order. Charges will appear as "ZURRIESBILLINERY.COM" on your statement. If you notice a discrepancy, please contact us immediately at ContactUs@zurriesbillinery.com.
4. Currency
All prices and transactions are in United States Dollars (USD). Your bank or card issuer will handle any currency conversion.
5. Failed Payments
If your payment fails, please check your card details and contact your bank. You may also try an alternative payment method.
6. Fraudulent Transactions & Chargeback Policy
Due to our robust OTP verification, all transactions are deemed authorized. We maintain a strict policy against fraudulent or unjustified chargebacks and will vigorously dispute any such claims with comprehensive evidence, including OTP logs, IP addresses, and bank authorization details.
🛡️ Agreement Acknowledgement
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🛡️ Agreement Acknowledgement
By placing an order on this website, you confirm that you have read, understood, and agreed to all relevant policies, including the Return, Refund & Chargeback Policy, Shipping Policy, Privacy Policy, Cancellation Policy, Payment Policy, Cookie Policy, Legal Notice and Terms of service. This agreement covers important details about shipping, cancellations, and chargebacks. Please review these policies carefully before completing your purchase to ensure full understanding and avoid any issues.
Need Help? Talk to Us First.
We are committed to resolving your concerns quickly and fairly.
WhatsApp: +94 754 508 689
Contact & Fulfillment Hours:
Sri Lanka Time: 8:00 AM - 5:00 PM
New York Time: 10:30 PM - 7:30 AM
Monday to Friday
Important: Orders placed after 10:00 AM will be processed on the next business day.
Email: contactus@zurriesbillinery.com
Company name: ZURRIES BILLINERY (PVT) LTD
Street No and address: 24/2/1/1, Sri Piyatissapura, Bambarakele,
City + Postal code: Nuwara Eliya 22200,
Country: Sri Lanka
Tax Number: 179604590
Company Registration No.: PV00317981
